Disability Access Facilitation Plans Airport (UK)
In the context of airport operations, the primary purpose of a Disability Access Facilitation Plan (DAFP) is to be a platform for airline operators to communicate to the travelling public the availability and accessibility of services for passengers with disability.
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The DAFP should outline an airport operator’s policies, procedures and facilities for enabling access to each stage of the journey for passengers with disability, and should be developed and reviewed with appropriate consultation. Airport operators should ensure that the DAFP is informative, simple, easy to understand and accessible by using of visual material, such as internationally recognised symbols, and other complementary media, such as informational videos, to assist passengers to identify and consume the information. The Disability Access Facilitation Plans Airport (UK) app will assist airport operators in the development of a DAFP and is structured according to the stages of a journey and poses questions for each stage to assist operators to both determine what advice needs to be provided and identify possible gaps in service or facilities.
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