Blood Bank Customer Satisfaction Survey
The Blood Bank Customer Satisfaction Survey mobile app allows you to replace your paper customer survey with a cell phone, tablet or even a computer.
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The mobile form includes fields to document items such as date, blood bank, location, customer satisfaction survey and opened ended questions. Once the mobile app is filled out a secure PDF is generated. The PDF is easy to share, and a copy is stored in your account for your blood bank records. You can also use the App Builder to personalize and customize this mobile form. What did blood, plasma or platelet donors like best about the customer service? Is there a staff person the donor would like to praise or commend? How could the blood bank improve their customer service? The app makes it easy for blood donors to complete and submit a satisfaction survey anonymously.
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“I’m not a tech guy and I was able to pick this thing up in probably an hour, and actually start to build apps. I’ve done them over lunch when I’ve gotten frustrated with a process that didn’t exist in our company. So for non tech people who’ve got a problem, the support here is awesome and I’d recommend it to anybody, not just in our industry.”