Customer Complaint Follow-Up Service Report
Service departments can use the app to document customer complaints, failed components, replacement and service, service charges and testing and working status of app components repaired or replaced.
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The Customer Complaint Follow-Up Service Report mobile app allows you to replace your paper complaint report with a handheld mobile device like a smartphone or tablet. The mobile form includes fields to document items such as customer name and address, report number, failed components, replaced or serviced components and service charges. Once the mobile app is filled out a secure PDF is generated. The PDF is easy to share, and a copy is stored in your account for your sales team records. You can also use the App Builder to personalize and customize this mobile form.
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